I. TERMS AND CONDITIONS OF THE SITE

In this document you will find the terms and conditions of our site toi.ooo, which apply to the services and products offered by the T.O.I (Temple of Illusion) brand.

Browsing or accessing the website from Colombia or from any other country implies that you accept and agree to fully comply with the conditions established in this regulation based on Colombian legislation.

We recommend that you read our information regarding legal matters, payment methods, privacy policies, data processing, changes, returns and shipments in detail.

The terms of this document are established in accordance with Colombian law on the subject. Any gap that may exist will be resolved according to said law.

II. LEGAL NOTICES AND MODIFICATIONS

The company Amaltea SAS (nit 90166191-8) as owner of the brand T.O.I (Temple of Illusion) and its virtual store toi.ooo reserves the right to make changes to the terms and conditions of this website at any time, so we suggest you keep up to date with our policies frequently or before using this site.

By browsing this website, the client confirms that he or she has read, understood and accepted the terms and conditions for using our services.

III. PAYMENTS, PAYMENT METHODS AND PRICES

The products available for purchase on the website toi.ooo can only be paid for through the methods indicated on this website. Prices are presented in Colombian pesos (COP). Likewise, prices are subject to change at the discretion of the brand.

We have a secure payment method for our users through the Epayco payment platform. Payment is deemed approved when the bank has sent us confirmation of the payment to the company’s account. If the bank rejects the purchase transaction, the order is cancelled and our company is exonerated from obligations and responsibilities towards the client.

IV. PRIVACY AND DATA PROCESSING POLICIES

Section 1 – User information

As part of the purchase, sale and billing process, we collect personal information provided by customers, such as: name, identity document, address, email, which are an essential requirement to carry out the purchase. In addition, when browsing our website, we automatically receive the Internet Protocol (IP) address of the user’s computer in order to receive information about the operating system and browser from which the purchase is being made. The data provided by users will not be transferred to third parties for any purpose other than carrying out the commercial transaction, nor will this information be negotiated in any way.

Section 2 – Consent

By receiving the user’s personal data for the purpose of carrying out the transaction, such as creating the purchase order, verifying the credit card, managing a shipment, it implies that you agree to the collection and use of the data you provided solely for this transaction.

In the case of email marketing, we will request the user’s personal data in advance and with their consent they will receive emails containing topics such as:
updates about our services, new collections, launches and other news.

If you wish to be removed from our email list, you can do so by unsubscribing at any time through the emails you receive.

Section 3 – Disclosure

If required by Colombian law or if you violate our terms and conditions, we are authorized to provide the user’s information to the judicial authority that requires it, upon court order. (Law 1582 of 2012).

Section 4 – Woocommerce

This virtual store is hosted on Woocommerce. This company provides the service for the e-commerce platform that allows us to market our products online through digital channels.

User data is stored through the storage, databases and general application of Woocommerce, a secure server that has an SSL certificate to provide security to the user when browsing our website. (check with the website developers for the accuracy of this information).

Section 5 – Changes to this privacy policy

The company reserves the right to make changes of any kind to this website and to change this privacy policy at any time, which is why it is the user’s responsibility to frequently review said terms and policies.
Any modification and/or clarification becomes effective at the time of being published on this website.

Section 6 – Intellectual property

All content of the T.O.I (Temple of Illusion) brand that has been or will be published on this website is the exclusive property and use of the company Amaltea SAS, therefore its use, copying, distribution, disclosure or any form of publication or commercialization is prohibited without the express consent and written authorization of the company that owns the brand, Amaltea SAS.

Section 7 – Product and Production

Our designs are manufactured and made in Colombian workshops that comply with the legal and ethical standards of contracting established by the legislation of the country.

Please note that the processes we use are manual and individualized and we produce in limited quantities, therefore, the texture, tone or finishes may change slightly from one unit to another, without compromising the quality of the product you will receive.

Remember that the colors seen in the photographs of the garments may vary depending on the screen, the light and the characteristics of each device.

If you have any questions regarding the reference of your interest, write to us at [email protected] and we will be willing to resolve your concerns regarding sizes, materials, care of the garment or any additional detail about which you want to have information.

Section 8 – Stock and Pre-Order

The delivery of products in stock takes between 7 and 10 business days from the approval of the purchase.

Delivery of pre-order products will take between 25 to 30 days from the approval of the purchase.

The company has the power to produce, limit or discontinue any of the references it offers. The characteristics of each design may vary as we see fit, as well as make changes to them unilaterally
without prior notice. Unless it is a product that has already been purchased and is in the process of being shipped.